PROCESS INFORMATION

SmashGFX, LLC prides on being a custom, made to order business that provides the highest level of customer service; specializing in graphic design services, small business branding, promotional products and custom gifts. The "need to know" information listed below explains the different techniques, care information and turn around time--for more information on RETURNS & SHIPPING please see the links at the bottom of the website.

TECHNIQUES:

  • Sublimation: This means that the artwork is transferred to an object in a gas state by using a high temperature heat press during the dye sublimation printing process. It differs from traditional printing methods because it bypasses the liquid step. There are no inks drying to the printed object. Sublimated tumblers and drink-ware can be put into the dishwasher or microwave unless otherwise noted. Hand wash only for best results. Sublimated garments wash cold and hang dry for lasting prints. Please allow 5-7 business days for printing--printing time could vary if blank product from a vendor needs to be ordered. Please allow 3 business days for shipping upon completion.

  • Direct To Garment (DTG) Print: This is digital t-shirt printing that uses ink that goes directly into the garment. You cannot "touch or feel" this ink once applied. Best results require at least 50% cotton garments that are lighter in color. There is NO WHITE INK in this process. Dark colored garments CANNOT be used with this application. Care instructions for this type of print: wash in cold water, inside out and hang dry for best results and a lasting print. Tumble dry low if needed. Please allow 7-10 business days for inventory ordering and printing. Again, all prints are made to order. Please allow 3 business days upon completion for shipping.
  • Direct To Garment White (DTGW) Print: Much like DTG, this printing application is ink that is applied to the garment. It can be felt once applied, but it is not as thick as a screened print or transfer. White ink and lighter colors on darker garments are possible. Care instructions for this type of print is wash in cold water, inside out and hang dry for best results and a lasting print. Tumble dry low if needed. Please allow 15 business days for printing. Single or low piece orders in this application take a longer turn around. Again, all prints are made to order. Please allow 3 business days upon completion for shipping.

  • Screen Print: Traditional screen print is a 15-quantity minimum. Single or low quantity orders for screen print are EXTREMELY expensive but can be done if needed. This application is ideal for bulk orders. The print lays on top of the garments and you can touch and feel it once complete. Contact directly to order via sales@smashgfx.com. Care instructions for this type of print is wash in cold water, inside out and hang dry (or tumble dry low) for best results and a lasting print. Please allow 2-3 weeks for printing. Again, all prints are made to order. Please allow 3 business days upon completion for shipping.

  • Screen Print Transfer or Ultra Print: A more cost-effective alternative to screen print. These are pre-printed screen print transfers applied by high-pressured heat. Best results include single-color images but can be done in full color. Care instructions for this type of print is wash in cold water, inside out and hang dry (or tumble dry low) for best results and a lasting print. Please allow 2-3 weeks for printing. Again, all prints are made to order. Please allow 3 business days upon completion for shipping. 
  • Heat Transfer Vinyl (HTV): The quickest turn around available for light colors on dark garments. Using vinyl is permanent but best for clean-lined, single color designs but can be multiple colors upon request. Care instructions for this type of application is wash in cold water, inside out, and hang dry (or tumble dry low) for best results and a lasting print. Please allow 5-7 business days for completion. (Time my vary if product needs to be ordered from a vendor.) Please allow 3 business days upon completion for shipping.

  • Embroidery: Embroidery can be done one item at a time. High-quality stitched garments. Not all garments can be stitched. Less than 10,000 stitched per logo recommended. 3-4 weeks turn around, plus a one-time digitization fee will apply. Due to the complicated nature of this application it is recommended to e-mail sales@smashgfx.com directly for more information and to submit logos for embroidery approval.

We understand that this is a lot of information to take in, much less understand. If you have questions about any process or application please reach out to sales@smashgfx.com. We will be more than happy to assist with questions. I try to list the printing process on every item in my shop so my clients can plan accordingly.